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Terms - Conditions

Introduction
Before submitting your order please read carefully the terms and conditions that follow, as these govern the supply of the Products you purchase through this website or by Fax.

Product Display / Colors and Trademarks
ACHRO attempts to display as accurately as possible the colors of the products shown on the Site. However because the colors you see will depend on many factors, including your monitor or printer, ACHRO cannot guarantee that the color you see matches the product color.
All trademarks, logos and names that are provided in our web site are recognized as property of their respective owners.

Availability

Receipt of your order does not guarantee that we can supply the selected Products to you. Our web site is regularly updated throughout the year, to ensure that we provide accurate details on product availability and the time period of any special offer is regularly updated. We diligence to ensure availability on all our advertised items, however we cannot guarantee availability.
In the unlikely event that your chosen item is unavailable we will contact you by e-mail as soon as possible to advice of expected delivery dates. We will cancel your order and we will deduct the charges from your credit card or refund the amount at your bank account if the delivery time is not acceptable from your party.

Pricing and Product Information
Please note that all prices displayed on our site are exclusive of delivery costs and bank charges (if any) . All our prices are given in Euro. The price stated in the order confirmation form is the definitive price, taking into account all relevant charges as handling, packaging, transport costs and VAT.
Prices are subject to change at any time prior to ACHRO’s acceptance of your order. The specifications, characteristics and photos of the products that are presented in our website were correct at the moment of their first publication and we are trying our best to keep updated our database, but sometimes probably differ lightly because of small modifications in their production. In the event we discover a material error in the description or the photo or availability of a product or service that affects your outstanding order with ACHRO, or an error in pricing, we shall notify you of the corrected version, and ask you whether you still wish to proceed. If you choose to cancel the order, and your credit card/bank account has already been charged for a purchase, ACHRO will issue a credit to your credit card and/ or bank account in the amount of the charge.

Payment

  • You may pay for your order by one of the listed major credit cards as appears at our site by means of a secure payment system. We use one of the most reliable secure payment systems available on the Internet: the SSL protocol at 128 bit. All of your personal details are protected and encrypted before they sent for processing at EUROBANK.
  • You may pay for your order also using PayPal.
  • You may pay for your order also when you receive the goods at the forwarding agent
    (only for Greece and only for small packages that we send out with Courier Services).
  • Payment can be also effected by deposit the total order amount into our Bank account at
    BANK: EUROBANK EFG
    IBAN: GR5502600440000410201098540
    SWIFT: ERBKGRAA
    NAME: ANISIS NIKOLAOS
    BANK ADDRESS: 167 EL. BENIZELOU str. KALLITHEA 17676
    Send us a copy of your Bank transfer at our fax +30 2299086929 or with an email at achro@achro.gr. Upon receipt we will deliver your order.

 

Shipments/Delivery
For Greece only we use two different ways to send out your goods depending on the volume and the weight of each order and taking into consideration the safest, fastest and cheapest way for you.
1) With Courier Services (1 - 2 working days). This is not the cheapest but the fastest and the safest way. With this way we send only small volume and weight up to 40Kg.
2) With local forwarding agents for orders of heavy volume and weight such as billiard tables, football tables and in general heavy orders. This is the cheapest way which however is completed in 2 - 6 working days.
Our web site automatically calculates the volume and the weight of goods and in collaboration with its database immediately adds you the transport cost. Any kind of crane or lift that you may need and assembly is not calculated and you will pay cash for it. Free of charge assembly all over Attica (for Billiard Tables only).
ACHRO will communicate with you for verification of your personal information and find out details for your order if any.
We will use all reasonable diligences to ensure your purchases are delivered promptly but we cannot guarantee that there will be no delays in delivery.

Your Right to Cancel a Contract and Return of Faulty Goods
You may cancel the contract at any time within 14 days of receipt of the Product(s) and receive a refund of the price paid excluding shipping cost.
You must inform us on such cancellation by sending a fax or an e-mail on which we will reply by sending you the details of the address to which the products are to be returned, at your cost.
If exercising this right, we would ask you to return the Product(s) unused, in their original, undamaged packaging and with all its accessories (if any). Product(s) that are returned incomplete/damaged, dirty or used will not be refunded.
After we receive your returned product(s), a credit will be issued and you should inform us on the details of the bank account where the purchase should be refunded. If you purchased the product in combination with another ACHRO product(s) as part of a special offer, please note that all of the products within that special offer must be returned at the same time.
If there is a fault with your product(s) during the warranty period, we will offer a prompt repair or exchange (within 14 days after your purchase) at our cost.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
To qualify for an exchange, the product(s) must be "as new" condition and complete with any accessories offered with it in the original packaging.
If you purchased the product in combination with another ACHRO product(s) as part of a special offer, please note that all of the products within that special offer must be returned at the same time.
If we send you an item you did not order (incorrect item), you must notify us within 14 days of receipt of goods. We will then replace the product at no extra charge.
If exercising this right, we would ask you to return the Product(s) unused, in their original, undamaged packaging. The Product (s) will need to be returned with all its accessories.
Product(s) that are returned incomplete/ damaged or dirty will not be refunded or replaced.
Download here the Contract Withdrawal Form.

Our Commitment To Privacy
All your personal data, collected through Achro.gr, are subject to your full and unconditional consent, which is provided by sending your personal data to us.
You have the right to withdraw this consent at any time. Moreover you have the right to have access to that data at any time as well as to request the immediate deletion of your information.
Your privacy data are protected and managed in accordance with the terms and conditions of Greek law.
Achro may disclose personal information to third parties without your consent in order to comply with any law or regulation or court order.

Your Personal Information
ACHRO's primary goals in collecting personal information about you are, first, to give you a meaningful, enjoyable, and personalized website experience and, second, to facilitate the development of new products and services relevant to consumers like you. Personal information also allows us to provide better service to you by tailoring our communications to match your interests and deliver more of what you want and less of what you don't want.
Here are the types of information we gather:

In order to establish your account, register products, you will be asked to provide certain personally identifiable information to us such as your name, mailing address, e-mail address, phone number, etc.

Using your Information
ACHRO only uses your personal information to conduct business with you. Some examples include:

  • creating and maintaining accounts
  • processing, fulfilling and following up on orders
  • answering your e-mail
  • communicating with you
  • We also use this personal information to provide you with information related to your account, the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalize communications.

 

Your Choices about Receiving E-mail
ACHRO may send you email about your orders or your account and in response to your questions. ACHRO may also send you email with information and/or special offers about products and services that may be of interest to you. Send us an email in case you don't want to receive any more promotional email and we will unsubscribe you from our database. Promotional email that you receive from ACHRO will tell you how to decline receiving future promotional email. If you choose not to accept this promotional email, you may not receive special offers that may be of value to you. This option applies to promotional email only, as we may find it necessary to send you email relating to your account or order.

Children's Privacy
Protecting the online privacy of children is especially important. ACHRO does not knowingly collect or solicit personal information about children, except with their parent's or guardian's express consent.

Outside Links
ACHRO site may contain links to and from other Web sites and ACHRO is not responsible for the privacy practices of those Web sites. ACHRO encourages you to ascertain the privacy practices of those Web sites.
Moreover ACHRO is not responsible for the way that customers can see our products or our product details or photos or prices, at any web site (such as Skroutz.gr) because we can not force those web sites to upload the latest details at the exact time that we are making changes. ACHRO encourages you to check the all the details that you may need at our Web site and contact us if necessary for further details and availability.

TERMS AND CONDITIONS CHANGES
ACHRO reserves the right to change terms and conditions at any time by publishing a notice on this page or, in the case of a substantial change by emailing all customers.

COOKIES
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How do we use cookies?
A number of our pages use cookies to remember:
- your display preferences, such as contrast color settings or font size
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
- if you have agreed (or not) to our use of cookies on this site
Also, our pages use a cookie to anonymously gather statistics on how you got there.
Cookies are also stored by Skroutz or Google Analytics, the corporate service which measures the effectiveness and efficiency of our websites.
We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
Do we use other cookies?
Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.
How to control cookies
You can control and/or delete cookies as you wish - for details, see aboutcookies.org.
You can delete all cookies that are already on your computer and you can set your browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You consent to our cookies policy if you continue to use this website. Moreover you fully agree with all the above mention terms.
The Courts of Athens are competent for any dispute settlement.


Contact Us - Administrator of Privacy Data
ANISIS NIKOLAOS - ACHRO
PEZ.MYKONOY PORTO RAFTI - ZIP: 19003 - P.O.BOX: 16533 - GREECE
VAT: EL073569137 - TAX OFFICE: KOROPI - HELLENIC BUSINESS REGISTRY NUMBER: 000137612503000
TELEPHONE: +30 2109524797, +30 2299990920
FAX: +30 2299086929
E-Mail: Achro@Achro.gr

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